Your creditors are not your friends; in fact they charge you for the money you borrow from them. You must be aware that the interest rates as well as their fees are based on the credit scores and the credit history respectively. The creditors obtain this information from the credit reporting agency. Well, there are a lot of facts apart from these which are hidden from you.
To begin with, these agencies that they obtain the credit scores from are paid by the creditors to pull out your credit history. In addition, there are no great incentives given to these credits reporting agencies are fairly negligible. Hence they do not make special efforts to ensure that the reports are correct. The creditors as well as the agencies do have an obligation to correct the report in case of errors but it will be you who would have to take the initiative.